We’re planning to improve showstoppers in 1.1.3. The fact is that 1.1.2 was in our plan while collecting showstoppers.
Does that mean the payment has not been solved yet? I would think this is critical to anyone being able to used the theme. Please provide a timeline if not we’ll have to seek a refund and find another theme. We don’t have much time to lose waiting for you to fix this.
Can we get an expected timeline for 1.1.3?
This will help us understand whether we need to ask for a refund and try a different template. We don’t want to go through recustomizing it after this update if your timeline isn’t going to be useful for our launch. We’e already push back our launch because of this. We’re not talking a small issue here, I hope you understand. This basically determines whether this template can be used or not.
Hello Shinya and Chau,
I am sorry to say that, but your replies for that issue are not enough. You have some critical bugs that makes the site useless till their fix and you are not giving a specific timeline for the updated version that will solve these issues.
I understand that bugs are inevidible part of programming but here we are talking of bugs that are critical for the function of the website.
I believe that I am sharing the other forum members thoughts here, when saying that you need to first put all your resources first in order to solve these issues and then continue in developing your theme as planned before. Few weeks without a solution is not something reasonable at all.
I, for instance, purchased your theme since I thought it is better than the theme I purchased before and worked on, and I am way beyond schedule, but still my situation is “good” comparing someone who’s site is live with your theme and lost his credibility through it’s users and maybe for good. For that person you might have ruined his dream for this website…
That said, I think you can agree with me and hopefully provide some more accurate responses so we can calculate our schedule ahead.
Sorry for the long reply.
My name’s Dan – Technical support from Enginethemes.
We are really sorry for the showstoppers inconvenience. Currently, this problem is our highest priority and our developers has been working hard on it in order to give a hotfix as soon as possible. Our developers confirm that this issue will be resolved before September 10, 2016.
since we will stop working a few day of our national holidays and time to testing + finish some small issues before releasing a hotfix . That is the reason for that deadline.
Hope this helps you clarify your concern and I’m happy to answer if you have any questions here.
Finally, we are greatly thankful for your understanding and cooperation.
The replies here spoke my mind. i think i am the highest hit on this showstopper. our website www.234work.com was already LIVE and it was rendered useless we had to stop our marketing and struggle to come up with excuses about this challenge. you can imagine the issue we faced. i am concerned on two things.
You have a beautiful theme but sustainability matters a lot. i still have some other issues that i will update by ticket of my users not being able to edit their gigs