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URGENT SHOWSTOPPER

Updated on Aug 31, 2016 in MicrojobEngine
12 on Aug 16, 2016

Hi,

I know this has been mentioned before and you came up with a payment hot fix but fix is not working. I have done extensive live payment testing and there are two critical bugs.

  1. When a user is on the Paypal page waiting to be redirected back to the site and they click ‘or click here’ to return now it directs to a page with ‘Payment Fail, Friend’ and then redirects back to the home page.  No order is created.

    If they do not click that then they get redirected to a payment succeeded page but no order is created. 

    2. Neither scenario is creating an order. To clarify:

    If you order a job that was part of the dummy data and use a live payment then there is no issue and everything works.

    However I setup two live accounts and created a job with one and ordered that job using the other and when i made the payment no order was created.

    This leads me to believe the theme is not creating order posts and is not actually fit for sale. I can’t believe this wasn’t tested. 

    This led me to believe i had accidentally altered the theme in someway so i installed a fresh version on a test server and had the same results.

    This really needs to be fixed. I would recommend taking the product down of your page until it is fixed as it is simply not fit for sale. 

 

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0 on Aug 16, 2016

I am having the same issues and this is absolutely not acceptable. It defeats the whole purpose of this theme. 

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0 on Aug 17, 2016

Hello there,

Regarding this issues:

  • #1, Please refer this tutorial to resolve that problem.
  • #2, Sorry but I can’t understand what your problems, please explain more info. I’ll check and reply soon.

Regards,

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3 on Aug 17, 2016

I have made this fix. The problem is that after a payment goes through no order is created. You guys need to test with two live user accounts with live payments and create a job with one account and purchase with the other. No order gets created therefore there is a page not found error after payment

Customer Customer
on Aug 17, 2016

i having the same problem . the them is not ready

Mod Mod
on Aug 18, 2016

Hello there,

Regarding this issue, we have a new patch to hot fix and the new version which fixed this problem will be released soon.

Please keep feedback and follow us at Blog and Forum.

Thanks and regards,
TP

on Aug 19, 2016

Where is the hot fix? If you are referring the payment fix then it doesn’t fix the problem whereby an order is not created.

 

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0 on Aug 19, 2016

Can you give us a date? The theme is rendered essentially useless until this order issue is fixed.

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1 on Aug 20, 2016

Hi there,

The payment issue has been fixed and you can follow the tutorial that offered by Phat in the previous reply to sort out it.

In case you followed the tutorial but the problem still remains. Kindly post a new ticket and provide us your ftp + admin account. 

I will check and confirm to you the detail of this problem.

 

Thank you so much for your time!

Dan.

 

 

Customer Customer
on Aug 26, 2016

Hi Dan, it has NOT been fixed. The key is for you guys to try with two live accounts (which is essentially what this theme is for) . The hot fix does not work. We appreciate the team answering our other questions but we’re not getting responses for our payment issue…

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0 on Aug 23, 2016

Hi, I’m still having the same issue where the order isn’t created. I’ve done the hot fix and it still does not work. Please see new ticket i created 

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1 on Aug 25, 2016

Hello, I’m also having the same issue, I SENT A TICKET 3 DAYS AGO AND THERE IS NO REPLY YET. I’ve already done the hot fix but issue with Paypal persists (order isn’t created after payment is done).

Mod Mod
on Aug 31, 2016

Hello Ha,

I’ve replied to your ticket regarding this issue, please visit this link to check it out. 

Many thanks.

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